6. MISC
                                 At your service!

More than just bricks

Real estate is not just a pile of bricks and some planks. It is our daily shelter for both our home and our daily workplace and therefore crucial to our existence.

It is often beautifully designed, with much love by an architect. Built by real craftsmen. Sometimes through the centuries with many faces and different purposes, sometimes very new but with a lot of character. But even a less beautiful building can be a very nice place for the users and can be made their own and feel like a nice home.

Although we also realize that real estate, and the people working in that industry, quite wrongly by the way, often evoke a negative connotation, it is actually the most beautiful branch of sport that exists. Connecting people with a beautiful place to live or work is really the best thing a person can do for his or her bread and butter.

We therefore see it as our core task to treat people and their homes with respect.

Most valuable

We want to work on ensuring that this is also experienced by the users, with which we also help the landlords, after all, a satisfied tenant is usually also a happy landlord. In this way we hope to contribute to improving the image of real estate and to people realizing how much fun our profession is.

We aim to ensure that the workplace or home we facilitate is experienced as something very beautiful. This is not only due to the location but also to the preconditions such as ease of use or a good energy label, for example.

Good and fast service is crucial for every service provision. As a property manager you need to be clear but also very service-oriented. If certain maintenance is now the responsibility of the tenant, you report this immediately, if they violate the rules, you must also take immediate action. Being strict also means being fair, everyone understands that.

Excellent service

If there is something wrong that needs to be resolved by the landlord, we must also resolve this as quickly as possible, if this is not possible immediately, we also like to be clear about why this is not possible (immediately) and we try to resolve the matter as soon as possible. This also means that you need to work with reliable parties.

We strive to provide excellent service at a reasonable price and this also applies to the partners we work with. In this way of working, a thorough knowledge of real estate, an excellent network and access to good tools are of great importance. It ensures that we can provide services efficiently.

Our website is an important part of this, with The PORTAL and of course The VIDEO STORE. By arranging everything via the PORTAL and not by telephone, we want to achieve better service, fewer things going wrong and more clarity and therefore less irritation through good recording. Written recording works best for everyone and ultimately causes the least friction. That also fits in with our vision that a satisfied tenant leads to a happy client and therefore ultimately to beautiful, sustainable relationships. And via our VIDEO STORE we ensure that people quickly know what they can and should do themselves.